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Cerberus Helpdesk – Cerberus Helpdesk is a web based email management software created using PHP and MySQL. This indicates that the EEPROM which stores calibration data has failed. Contact an Authorized AMI Technical Support Representative immediately. American Magnetics, Inc. Flint Rd Oak Ridge, TN, USA Phone: Monday – Thursday a.m. – p.m. (-5 GMT) Friday a.m.

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Turn any email account into a supercharged team inbox. Start a free trial. Control your e-mail pipeline with due dates automatically set according to your schedules for each department.

Cerberus Helpdesk :: Support Center

Thank You for Submitting Your Review,! This has led to us being more productive and being able to do more work with fewer resources. See below the changes in each version:. Set response time targets to ensure your customers are receiving timely solutions that meet or exceed their expectations. This isn’t a TV Commercial, Cerberus works! Cerb is a breath of fresh air.

yelpdesk Ready to put Cerb to work on yours? I just wanted to say thanks for continuous improvements in Cerberus Helpdesk. Reply to this review Was this review helpful?

Thank you for making such a life-changing piece of software! It allows you to setup a web based ticket support system helpdesk for your website. Monitor team performance with customizable real-time dashboards. Sort Hlpdesk Most helpful Positive rating Negative rating. Overview User Reviews Specs. Creberus notes with comments. Enter the e-mail address of the recipient Add helpdwsk own personal message: Cerb is your tireless helper who’s eager to learn new skills.


Please submit your review for Cerberus Helpdesk. Our team also is always eager to upgrade to the latest release and see which of their ideas were incorporated. It can’t be easier cetberus receive trouble tickets from customers.

Summary We implemented Cerberus and immediately decreased our support response time. Once reported, our staff will be notified and the comment will be reviewed. Prioritize the support needs of specific customers using fully customizable Service Level Agreements. The posting of advertisements, profanity, or personal attacks is prohibited. Cerberus Help Desk is a Web-based e-mail management system. If you believe this comment is offensive or violates the CNET’s Site Terms of Useyou can report it below this will not automatically remove the comment.

Since you’ve already submitted a review for this product, this submission will be added as an update to your original review.

Cerberus Helpdesk

Was this review helpful? Cerberus allowed us to gain efficiencies across ‘s of our business support staff, Customize and streamline workflow across our companies and continues to be integral to the health of our teams. Track and helpxesk customer satisfaction. Cerberus relentlessly combats spam and viruses, it even adapts to their latest tricks.

Cerberus Helpdesk Free Download

Automatically send interactive surveys to your clients. It’s enabled me to take on many many additional duties aside from our public communication. Flaming or offending other users.

Create records for anything, and add your own fields to keep track of every important detail. The latest version is 2. Cerb is ready to measure your success. Select type of offense: Webgroup Media has been a passionate partner of ours for over 10 years.


Once the Help Desk Software is installed your customers cerberua be Provide your customers with a public, web-based Support Center which seamlessly embeds into your existing website.

Results 1—2 of 2 1. Cerb is one of hel;desk most flexible help desk software I’ve seen. We are so appreciative of the teams’ support and responsiveness; it translates into creating a product that allows us to be responsive to our customers, and we appreciate the many ways we can save time, energy and money by using Cerb as a cornerstone of our support infrastructure.

Our techs love the software, it’s made their lives so much easier. It stores solutions from your experts in the company’s knowledge pool.

Link related records together for future reference. I’ve worked with the Cerberus team for almost 15 years and continue to be a fan. Bring your whole to-do list: Click here to review our site terms of use.

Until now the program was downloaded times. Add a review Tell us your experience with Cerberus Helpdesk 2. Start a free trial Learn more.