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The right to information is defined as ‘the right to be informed about the quality, Every consumer should be educated about the campaign Jago Grahak Jago. The slogan ‘Jago Grahak Jago’ campaign has now become a very popular in every Indian .. Know about “Access to information can block the road to. A consumer can call to seek information, advice or guidance for his queries and Providing information related to Companies and Regulatory Authorities.

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Department of Consumer Affairs | Jago Grahak Jago

Programme for imparting consumer welfare knowledge grshak information However there are strong and clear laws in India to defend consumer rights, the actual plight of consumers of India can be declared as completely dismal. Dr Gupta examined the patient and gave him prescription and advised him to visit the clinic in a week for check-up.

I would like to thank you for the prompt action taken from your side to resolve our problem related to electricity connection at Bharatpur Rajasthan, India. Since the Indian consumers come from a socialistic background, the tolerating of monopolistic market is found in their informatikn.

The consumer protection Act in India is considered as notable social welfare legislation, as we studied above under the provisions of this Act, a complainant can ask for protection of his interest in a wide range of subject, say against bank which refuses to give back fixed deposit after the maturity period, defective electronic appliances, wrong medical treatment being administered, or against educational institutions on the grounds of it being a fake university, jag examination not being inrormation or results not given out or against the builder who failed to provide amenities assured in grahakk construction project etc.

The toll free number facility is available to consumers from 9. The same has been established to help the people be aware about the Consumer Rights in India and help them seek redressal when needed. Naresh Kumar Makhija, Consumer. There is a website, Consumerdaddy.

It was under Mr. Consumer protection initiatives by the Government hinge on 3 basic parameters. Jago Grahak Jago team is doing a very good job. For providing benefit to the society through this right, advertisers must be held against the andards of products in the advertisements.


Thirteen years later President Gerald Ford added one more right, i. The right to seek redress against unfair trade practices or unscrupulous exploitation of consumer; and. The Act enshrines all consumer rights which are internationally accepted. The right to information gives the power to the consumers to have an easy access to information which is necessary for the consumer.

About 20 lakhs Consumer cases are heard in the district consumer forum, and around one crore can be heard in the state consumer court while more than one crore cases are heard at national consumer court. Without help of these types of websites it is difficult to spread awareness among the consumers of India.

In a country like ours, given the scenario of economic disparity and level of education and ignorance, educating the consumers, remains a gigantic task. I am really thankful to Jago Grahak Jago team.

All the print advertisements as well as the Audio Video spots of the Department have been uploaded on the website of the Ministry iago. Standards provide consumers with reliable infotmation of quality.

In general, the consumer rights in India are listed below: It is believed at consumerdaddy. The Government of India needs to have world class product testing facilities to test drugs, food, cars or any other consumable product that can prove to be a menace to life.

We are not doing you a favor by serving you. It is commendable at one level that we have Acts and Organization which work conscientiously to protect and promote interest of the consumers. Where ever there is possibility of access to different products at competitive rates, the consumer should be given access to. The right makes sure that the consumers in the country have informational programs and materials which are easily accessible and would enable them to make purchasing decisions which are better than before.

This site uses cookies. Hence our responsibility as consumers does warrant a mention here.

The Inforation has taken new initiatives in introducing a certification scheme for foreign manufacturers and imported goods, food safety certification as per ISO Standards. Thank you Consumer Conexion! The consumer should have his right to look for justice and redress against any unethical or unfair trade practice which aims to exploit the consumer.


For more information – Click here. Because of this, the Indian consumers hardly have precise and complete information for assessing the true value, safety, suitability, reliability of any product.

Jago Grahak Jago

For consumer claims up to 20 lakhs District courts, State Commission for above 20 Lakhs but less than one crore and National Commission for claims above one crore. If there is infringement of rights of consumer then a complaint can be made under the following circumstances and reported to the close by designated. This campaign aims to create awareness amongst the consumers and has become very popular in every Indian household.

Today Fast food culture is seeing steep growth in Indian market too, thus it is essential for young consumers to assess what our needs are, eating junk food in moderation without getting addicted to its fat and sugar and importantly going beyond spurious marketing veil. The natural resources, liquor industry, telecommunications, airlines etc all are being controlled by a mafia to some or the other extent.

Only some of the district forums have appointed officials for time being and majority of them are non-functional because of funding and infrastructure constraints.

Consumer Rights – Jago Grahak Jago

To find out more, including how to control cookies, see here: Online Consumer Complaint Management System When there is violation of the right then there occur medical malpractice lawsuits in the country.

In fact, the degree of consumer protection in any country is regarded as the right indicator of the progress of the country. Usually the hidden costs can be found, lack of suitability, quality problems and safety hazards only after the purchase of the product.

Click here to view Recruitment Notice dated 23 July The consumer protection act is applicable on all goods and services except the ones which are purchased for jafo purpose, or resale purpose. No matter what size or form, or span, but collusion of various companies which sell a similar kind of product is unethical or say less legal.